If your pocket knife or tool needs to be repaired, please send it to our repair centre or contact your local retailer. All products covered by warranty will be repaired and sent back to you free of charge.
A service charge may apply for repairs or servicing not covered by the warranty.
If you would like to replace parts or customise your knife with a selection of accessories, please visit the link below for a range of available spare parts from Victorinox or authorised online retailers.
Victorinox AG warrants that the Victorinox product will be free from material or manufacturer defects that appear during the course of normal use of the product for the lifetime of the product (except for electronic components and accessories as well as small leather goods, brand collection and third-party branded products where a warranty period of two years applies). For full details regarding our lifetime warranty, please visit the following link: Lifetime warranty | Victorinox International
We are happy to provide you with answers to our most frequently asked questions.
Our comprehensive guide includes step-by-step instructions to help you get the most out of your product.
Regular cleaning and oiling are important for our Swiss Army Knives in order to function properly.
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