If your kitchen knife or utensil needs servicing, please send it to our repair centre or contact your local retailer. All products covered by warranty will be repaired and sent back to you free of charge.
A service charge may apply for repairs or servicing not covered by the warranty.
Victorinox AG warrants that the Victorinox product will be free from material or manufacturer defects that appear during the course of normal use of the product for the lifetime of the product (except for electronic components and accessories as well as small leather goods, brand collection, and third-party branded products where a warranty period of two years applies). For full details regarding our lifetime warranty, please visit the following link: Lifetime Warranty | Victorinox International
We are happy to provide you with answers to our most frequently asked questions.
Our comprehensive guide includes step-by-step instructions to help you get the most out of your product.
Click here to see a range of tips on caring for your kitchen knives.
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