If your pocket knife or tool needs to be repaired, please send it to our repair centre or contact your local retailer. All products covered by warranty will be repaired and sent back to you free of charge. A service charge may apply for repairs or servicing not covered by the warranty.
If you are from the UK (England, Wales, Scottland, Northern Island)
Pack up your pocket knife securely (in a cardboard box) and send it directly to the following address in the UK, along with the completed form in the link below.
Victorinox UK Limited c/o Uniserve Limited 192 Salthouse Road Brackmills Industrial Estate Northampton NN4 7EX United Kingdom
Telephone: +44 33 3070 3757 Email: service.knives.uk@victorinox.com
If you are from the Channel Islands (Jersey and Guernsey)
Pack up your pocket knife securely (in a cardboard box) and send it directly to our repair service in Switzerland, along with the completed form in the link below.
Victorinox AG Repair Department Schmiedgasse 57 6438 Ibach-Schwyz Switzerland
Telephone: +44 33 3070 3757 Email: service.knives.uk@victorinox.com
Your local Victorinox retailer will be happy to assist you in the repair or servicing of your knife.
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