Swiss Army Knife Product Support

Swiss Army Knives Service Center

If your knife/tool needs repair, please get in contact with your local retailer or send the knife/tool well packed directly to our repair department in Tokyo. More information can be found in the following document:

• Checklists for Repairs and Services for customer from Japan (PDF)

Lifetime Warranty

Victorinox AG warrants that the Victorinox product will be free from material or manufacturer defects that appear during the course of normal use of the product for the lifetime of the product (except for electronic components and accessories as well as small leather goods, brand collection and third-party branded products where a warranty period of two years applies). For full details regarding our lifetime warranty, please visit the following link: Lifetime warranty | Victorinox International