Maintenance & Servicing
Our Authorized Victorinox Swiss Army service centers guarantee that servicing and repairs are carried out to our standards of excellence. Two types of service are offered worldwide :
Maintenance Service To ensure water-resistance and an accurate performance of the movement we recommend that you have your watch serviced at an authorized service center every 18 to 24 months.
This service includes:
Rating/regulating check
Replacement of the crown, gaskets and battery for quartz movements
Water-resistance control
Case and bracelet cleaning
Final quality control (functions and esthetics)
Complete Overhaul Depending on your watch model, your personal use and your local climate, we recommend a complete overhaul every 6 years.
This service includes :
Movement dismantling, cleaning, reassembling, oiling, regulating and check of all functions
Repair or replacement of worn movement parts
Replacement of the crown, gaskets and battery for quartz movements
Water-resistance control
Case and bracelet cleaning
Final quality control (functions and esthetics)
Genuine Victorinox Swiss Army watches are sold through authorized jewelers and retailers.
Only watches purchased from an Authorized Victorinox Swiss Army retailer are covered by our three-year (3) limited warranty if purchased before 30th December 2018 and by our five-year warranty if purchased from January 1st 2019. The international warranty is valid only if the warranty certificate is duly completed, dated and stamped by an Authorized Victorinox Swiss Army retailer. If you purchase your watch from an unauthorized retailer, charges may apply when having your watch serviced.